AI for Intercultural Communication

Towards interculturally adaptive conversational AI

Adam Brandt & Spencer Hazel (2024). Towards interculturally adaptive conversational AI. In: Special forum on AI-for-ICC, Eds.David Wei Dai & Zhu Hua, Applied Linguistics Review. Open access: https://doi.org/10.1515/applirev-2024-0187

Conversation Analysis for Conversation Technologies

Educating Dora: Teaching a conversational agent to talk.

Adam Brandt, Spencer Hazel, Rory McKinnon, Kleopatra Sideridou, Joe Tindale and Nikoletta Ventoura. (Online First). Educating Dora: Teaching a conversational agent to talk. Special Issue “Conversation Analysis and Conversational Technologies” Eds. Elisabeth Stokoe, Saul Albert, Wyke Stommel & Hendrik Buschmeier, Discourse and Communication. Open access: https://doi.org/10.1177/17504813241267109

With accompanying commentary by Cathy Pearl (User Experience Lead on Gemini at Google) https://journals.sagepub.com/doi/full/10.1177/17504813241271483

CADENCE

Enhancing the Natural Conversation Experience Through Conversation Analysis – A Design Method

Spencer Hazel & Adam Brandt (2023). Enhancing the Natural Conversation Experience Through Conversation Analysis – A Design Method. In: Kurosu, M., et al. HCI International 2023 – Late Breaking Papers. HCII 2023. Lecture Notes in Computer Science, vol 14054. Springer, Cham. https://doi.org/10.1007/978-3-031-48038-6_6

Designing Conversation

From Writing Dialogue to Designing Conversation: Considering the potential of Conversation Analysis for Voice User Interfaces

Adam Brandt, Spencer Hazel, Rory Mckinnon, Kleopatra Sideridou, Joe Tindale, and Nikoletta Ventoura. 2023. From Writing Dialogue to Designing Conversation: Considering the potential of Conversation Analysis for Voice User Interfaces. In ACM conference on Conversational User Interfaces (CUI ’23), July 19–21, 2023, Eindhoven, Netherlands. ACM, New York, NY, USA. https://doi.org/10.1145/3571884.3603758