Improve Conversational AI Models

Building Bridges - a British Academy Talent Development Grant

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Training Applied Linguists in AI Conversation Design and Prompt Engineering to Enhance Human-Centric Conversational Agents

The grant translates the Interactional AI partnership into a formal training pathway for the next generation of researchers and conversation designers. It responds to repeated industry feedback that conversation-analytic insights are valuable to commercial Conversation User Interface development but require a bridge between academic methods and product engineering practice.

The award follows the British Academy Innovation Fellowship and is the team’s third major external grant supporting this research strand.

The development project

Building Bridges: Training Applied Linguists in AI Conversation Design and Prompt Engineering to Enhance Human-Centric Conversational Agents

Adam Brandt and Spencer Hazel funded by the BA Talent Development Grant (TDA25\\250322)

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Product DevelopmentGoals

Analyse

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2

Train

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Improve

To evaluate the Conversational User Interface to identify areas for improvement. Model User Interface behaviour on analysis of equivalent human interaction.

To identify interactional patterns in clinician conversation and in equivalent AI user interface interaction.

To assist in the design of conversational user interfaces based on findings from social interaction research, to enhance natural conversational experience.

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