Bridging the gap between social interaction research and AI product development

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white textured wall

Interactional AI

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book page on topo of desk

Product Development

Analysis

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Training

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Conversation Design

Evaluate conversational user interfaces to identify strengths and areas for improvement.

Train Conversation Designers in Conversation Analytic approaches to enhance conversational UX

Design Conversational User Interfaces drawing on expertise in Conversation Analysis.

white conversations printed mug near smartphone
white conversations printed mug near smartphone
Effective Conversational AI

Exploring with Dora: identifying principles of effective conversational AI through an autonomous telemedicine service

two men talking
two men talking
Encoding empathy in Conversational AI
Encoding Empathy: Solving the Healthcare Workforce Crisis Through the Safe Deployment of an AI-Driven, Voice-Based, Clinical Conversational Assistant for Long Term Monitoring
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man wearing gray polo shirt beside dry-erase board
CADENCE method

Conversation Analytic Design for an Enhanced Natural Conversational Experience

Great Service

John
Samantha Miller

I was amazed by the expertise and knowledge of the Interactional AI team. They helped us improve our conversational AI models and automated conversational agents, resulting in a more natural and engaging user experience. Their conversation analytic approaches and cadence design approach were invaluable in enhancing our conversational user interfaces. I highly recommend their services.

The Interactional AI team has been instrumental in evaluating and improving our conversational user interfaces. Their expertise in conversation analysis has helped us create more effective and engaging conversations with our users. They have a deep understanding of how people interact and communicate, and their insights have been invaluable in enhancing our AI models. We are extremely satisfied with their services and would highly recommend them to other AI companies.

Contact

Get in touch with us to improve your conversational AI models and automated conversational agents. We are here to help you evaluate and enhance your conversational user interfaces.