Conversation Analysis for Conversation Design

Improving Conversational User Interfaces through Social Interaction research

Interactional AI

From Interactive to Interactional

Enhance Automated Conversations
Conversation Analysis

Evaluate your conversational AI models and automated conversational agents with conversation analytic tools.

Elevate your Conversational User Interfaces with our Conversation Analytic approaches to Conversation Design.

Learn our CADENCE design approach for an enhanced natural conversational experience.

Professional development

Interactional AI

- a research programme

Interactional AI is a Research and Development programme that helps Conversation Designers model their user interfaces on naturally occurring social interaction.

The research element is aligned with Conversation Analysis, the study of human sociality as occasioned in interaction.

black smartphone near person
black smartphone near person
From Interactive AI to Interactional AI

Contact

Our projects involve in-depth Conversation Analysis to enhance natural conversational experiences for users of Conversational User Interfaces (CUI). We offer training in Conversation Analytic approaches to Conversation Design.

woman sitting on the chair
woman sitting on the chair
two women sitting beside table and talking
two women sitting beside table and talking

Although user interfaces are by definition interactive, they are not necessarily intuitive to use as interactional technologies.

We believe that this can only be achieved if they are built on the foundations of human social interaction. For this, design teams need to turn to the social sciences, and in particular that field of research that seeks to understand what the building blocks are of social interaction, Conversation Analysis.

Our Projects

Discover our latest projects in conversational AI and conversation analysis.

man holding phone white using MacBookman holding phone white using MacBook
man sitting lounge chair reading a bookman sitting lounge chair reading a book
Featured Projects
Ongoing Projects

Satisfied Customers

John Doe
Jane Smith

Interactional AI has greatly improved our conversational AI models. The natural conversational experience it provides is exceptional. We are impressed with their expertise in conversation analysis.

We are extremely happy with the services provided by Interactional AI. Their team of social interaction researchers has helped us evaluate and enhance our conversational user interfaces. The modern and visually appealing website design perfectly aligns with our requirements. Highly recommended!

Evaluate

Analyze

1

2

Train

3

Improve

Evaluate your conversational user interfaces to identify strengths and areas for improvement.

Analyze conversations to gain insights and optimize conversational AI models and agents.

Train AI companies in conversation analytic approaches for enhanced natural conversational experiences.

Our Team

smiling man reading book while holding mug
smiling man reading book while holding mug
unknown person in red plaid shirt talking on phone at terrace
unknown person in red plaid shirt talking on phone at terrace
John Smith
Lisa Johnson
man in gray blazer raising drinking glass while sitting on sofa
man in gray blazer raising drinking glass while sitting on sofa
David Lee
man reading magazine
man reading magazine
Sarah Brown

Our team of skilled researchers focuses on enhancing conversational AI models and agents. We provide training in conversation design and assist companies in evaluating and improving their conversational user interfaces

Research

Design

Evaluation

Training

Partners

Collaborate with us to enhance your conversational AI models and automated conversational agents. Join our network of companies leveraging our expertise in conversation analysis for improved conversational user interfaces.

Contact

Get in touch with us for any inquiries or collaborations. We would love to hear from you!